Tenants who need assistance animals, such as guide dogs, cannot be discriminated against if applying for your property, or if they acquire the assistance animal during the lease.

An assistance animal is defined under the Equal Opportunity Act 2010 as an animal trained to perform functions and tasks that assist a person with a disability, to alleviate the affects of the disability on their lives.

A tenant or prospective tenant can make a complaint against you if:

• They have been refused a rental property because of their assistance animal
• They have been asked to remove their assistance animal from the property
• They have been asked to vacate the rental property because of the assistance animal
• They have been asked to pay extra because of the assistance animal

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