The most basic and fundamental need for every human, is to have a place they can call home- a sanctuary where they and their family can feel safe.

Understandably, tempers can flare when a tenants’ peace of mind is affected because of issues with the property they are renting.

By the same token, the property is most likely a landlord’s most significant financial asset, usually attached to a large mortgage.

So it is reasonable to suggest that conflicts between landlords and tenants, is very much a high stakes game.

Here are some tips from RealRenta for managing any potential flare-ups and conflicts with your tenants:

• Respond to maintenance requests and repair requests promptly
• Communicate clearly and respond to all requests quickly and respectfully
• Complete all repairs thoroughly and don’t leave any maintenance or repairs undone
• If a tenant starts losing control, stay calm, professional and firm-always
• Keep concise and comprehensive file notes for all issues and interactions
• Use a platform like RealRenta for all communications with your tenants

RealRenta Landlords have the added advantage of time and date stamped interactions.

RealRenta Tenants can submit all maintenance requests via the Platform and upload all necessary photos and documentation.

Use RealRenta for Free for up to 2 months and see why more and more investors are leaving traditional property managers! www.realrenta.com

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