A tenant can claim compensation from a landlord if they can prove that they have suffered
- Damage to goods
- Loss of goods
- Loss of money
- Substantial inconvenience
as a result of a landlord’s or agent’s actions or failure to act.
Tenants have up to 6 years from the date of fault (may vary from state to state) within which they need to file their application for compensation.
Some examples of situations where a tenant could claim compensation are
- If you haven’t repaired a problem they have told you about
- If you have evicted or tried to evict them illegally
- If you have disturbed their “quiet enjoyment” of the property (Residential Tenancies Act 1997)
- If the premises was not reasonably clean when they moved in
Tenants are also able to make a claim for pain, suffering, physical injury or death through a personal injury lawyer.
Remove the “he said, she said” from the equation.
RealRenta dates and time stamps every interaction between landlords and tenants.
Tenants can request all maintenance via the RealRenta platform and even upload photos and documents.
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