If your investment property needs repairs, follow the steps under the Tenancies Act in your respective State or Territory.

Urgent repairs are specifically defined as the following:-

• Burst water service
• Blocked or broken toilets
• Serious roof leaks
• Gas leaks
• Dangerous electrical faults
• Serious flood damage
• Serious fire and storm damage
• Failure or breakdown in water, hot water, cooking, heating or laundry appliances provided by the landlord
• Problems resulting in substantial wasting of water
• Serious faults in lifts or staircases
• Fault or damage making the property unsafe or insecure

RealRenta Landlords have the added advantage of time and date stamped interactions.

RealRenta Tenants can submit all maintenance requests via the Platform and upload all necessary photos and documentation.

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